About this role
We’re looking for a Data Analyst who can sit at the intersection of product, operations, and finance and turn complex marketplace data into clear, decision-ready insight.
This role is not about pulling reports on request. It’s about understanding how a two-sided platform actually works—providers, facilities, pricing, cancellations, fulfillment, and margins—and building the analytical foundation that leadership relies on to make real tradeoffs.
You’ll work closely with Product, Engineering, Operations, Finance, and Leadership to define metrics, uncover drivers of performance, and pressure-test assumptions. You should be comfortable owning datasets end-to-end, writing production-grade SQL, and explaining why something is happening—not just what happened.
What You’ll Do
Marketplace & Operational Analysis
- Analyze supply and demand dynamics across a two-sided marketplace (providers and facilities)
- Investigate shift fill rates, cancellations, no-shows, time-to-fill, pricing changes, and provider behavior
- Identify leading indicators of churn, reliability, and fulfillment risk
- Partner with Product to evaluate feature impact and behavioral changes
SQL, Data Modeling & Business Logic
- Write complex, performant SQL queries against production relational databases (Postgres)
- Translate messy operational data into clean, well-defined analytical models
- Build and maintain core fact tables, dimensions, and metric definitions
- Validate business logic across multiple systems (scheduling, billing, payments, credentials)
Financial & Unit Economics Analysis
- Analyze revenue, margin, and contribution profit at the shift, facility, and provider level
- Support forecasting, pricing decisions, and capacity planning
- Tie operational metrics directly to financial outcomes (e.g., how cancellations impact margin)
- Partner with Finance to reconcile analytics with financial reporting
Dashboards, Reporting & Decision Support
- Build and maintain dashboards that leadership actually uses
- Create clear, opinionated analyses that answer “what should we do next?”
- Support ad-hoc analysis for executives and operators without becoming a ticket machine
- Help establish a culture of metric clarity and data accountability
Requirements
Core Requirements
- 4+ years of experience in data analytics, business intelligence, or analytics engineering
- Advanced SQL skills (Postgres strongly preferred)
- Deep understanding of relational databases and data modeling concepts
- Strong grasp of business logic, metric definition, and data quality validation
- Experience analyzing financial data, unit economics, or operational P&L drivers
- Ability to communicate insights clearly to non-technical stakeholders
- Comfortable working cross-functionally with Product, Ops, Engineering, and Finance
Nice to Have
- Experience working in a two-sided marketplace, logistics, staffing, or gig-economy platform
- Familiarity with Metabase, Looker, Power BI, or Tableau
- Experience with dbt or analytics-engineering workflows
- Exposure to healthcare operations, staffing, or regulated environments
Benefits
Here’s a few of our many perks:
- Medical, Dental, Vision, Life, AD&D (Medical covered at 100% for all full-time employees)
- Up to three (3) week PTO your first year
- Company sponsored 401K with a company match
- 10 paid company holidays
- Paid maternity & paternity leave
- EAP
- Opportunities for training, mentorship and career growth
- & more!
Switch is an Equal Opportunity Employer. Our policy is clear: there shall be no discrimination based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
We are an inclusive organization and actively promote equality of opportunity for all with the right mix of talent, skills and potential. We welcome all applications from a wide range of candidates. Selection for roles will be based on individual merit alone.
If you need to inquire about an accommodation or need assistance with completing the application process, please email people@switchcare.com.
